Deposits are required if the order is more than $200.  A 50% deposit is required  to place a hold on a specific date. Deposits are due within 7 days from the date invoice was issued.
Deposits are NOT refundable ,  if it is cancelled more than 14 days from the  event day we will issue you a CREDIT that will expire in 12 months from cancellation date. If cancellation happens less  than 14 days, NO CREDIT will be issued.
We do understand emergencies happen , so every case will be be carefully reviewed.

Delivery

Boston deliveries:
Deliveries will start at $25 depending on order
Peabody/Lynn/Salem- Deliveries will start at $65 and up
Malden/Everett/Revere -Deliveries will start at $50 and up
Canton/Randolph/stoughton deliveries will start at $50 and up
Lawrence/North Andover- $70 and up
If travel time is a hour and more Please expect your delivery to start at $70 ( it will go up depending on miles, travel time and order) . Selective Items are eligible for pick up with a security deposit which will be returned upon delivery of items.

Damage To Items

All hire Equipment is quality checked, counted and cleaned prior to collection. The Client must notify the Hire Company of any missing items, damage or dissatisfaction within 8 hours of receiving the order. Otherwise any damage or uncleanliness of equipment shall be deemed the Clients accountability.

Upon delivery of the Equipment and until the return of the Equipment to the Hire Company’s premises

The Client has full responsibility of all Equipment hired. The client shall protect the equipment from the elements during the time of hire. It is the responsibility of the client to see that the equipment is stored safely. The Client agrees to pay full replacement cost of any Equipment badly damaged, lost or stolen during their hire period, including any lost packaging, storage crates, bags or bubble wrap associated with the Equipment. The client agrees to pay any repairing costs to damaged equipment. Any damaged Equipment will be decided by the Hire Company if it can be repaired or require replacement. Burns, holes, tears, water damage or other similar damage to Equipment shall be replaced at full cost to the Client. Should the Equipment not be returned by the agreed date following your event you agree to pay for continued hire fees.

Photos

The Client consents to allow the Hirer all advertising or an artistic showing of any photos given to the Hirer whether for profit or not.

Hire Period

For all products hired out to the client the hire period is set out as followed;

Client pickup: Selective Items are eligible for pick up with a security deposit which will be returned upon delivery of items. Pick up shall occur on an agreed day (by appointment) at an agreed time at the location of the Hirers’, Should agreement of delivery be agreed upon by the Hirer then the hire period shall begin at the time of delivery, at the location agreed by both the client and the Hirer.

Drop off: will occur at the business location, at an agreed time (by appointment).If the Hirer has agreed to pick up products, at an agreed time and location by both the Hirer and the client then ‘Drop off’ will occur on pick-up of the products.

Should the client fail to return the products within the allocated time frame then the client will incur a late fee/extension fee.